Privacy

Effective Date: June 16, 2024

At Castel & Hall, LLP (“Castel LLP”), we value your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, and safeguard the information you provide when visiting our website, www.castelllp.com, or using our online services.

This Policy applies to Castel & Hall, LLP and governs all data collection and usage practices. By using our website, you consent to the practices outlined in this Policy.

We reserve the right to update this Policy at any time. To stay informed of changes, we encourage you to review this page periodically. If we make significant changes to how we use your personal information, we will notify you via email and provide you with the option to update your preferences.

Scope of This Policy

This Policy applies only to Castel & Hall, LLP and does not extend to third-party websites or services linked on our site. We recommend reviewing the privacy policies of any external websites you visit.

What This Policy Covers

This Policy will inform you of the following:

1. What personally identifiable information we collect from you.
2. Why we collect this information and the legal basis for doing so.
3. How we use your information and with whom it may be shared.
4. Your choices regarding the use of your data.
5. The security measures in place to protect your information.

Communication by Phone, Text, SMS, and MMS

We respect your privacy and will not share your mobile information with third parties for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Information We Collect

We collect the following types of information:

Voluntarily Provided Information

This may include:

• Your name, address, email address, and phone number.
• Billing and/or credit card information for purchases.
• Information provided through surveys, membership forms, or emails.

Non-Personal Information

We may collect anonymous demographic data, such as:

• Age, gender, household income, political affiliation, race, and religion.
• Technical information, such as your IP address, browser type, and operating system.

We only collect personal information that you knowingly and willingly provide. This information is used solely for the purposes for which it was requested.

Why We Collect Information and How Long We Keep It

We collect your data for the following reasons:

• To understand your needs and provide requested services.
• To improve our services and products.
• To send promotional emails (with your consent).
• To conduct market research (with your consent).
• To customize our website based on your preferences.

We retain your information only as long as necessary, based on factors such as:

• The relevance of the information.
• Legal or regulatory requirements.
• The existence of your consent.
• Our legitimate business interests.

• Use of Information Collected

We do not sell, rent, or lease your personal information to third parties. However, we may use your information to:

• Operate our website and deliver services.
• Inform you of additional products or services available.
• Conduct surveys or research related to our services.

We may also use third-party social media platforms (e.g., Facebook, Instagram, LinkedIn) that collect your IP address and use cookies. These platforms are governed by their own privacy policies.

Disclosure of Information

We will not disclose your information except in the following circumstances:

• To provide services or products you’ve requested.
• As described in this Policy or with your consent.
• In aggregate form, where your identity cannot be determined.
• As required by law (e.g., in response to a subpoena).
• To enforce our Terms of Service.
• To protect the rights and property of Castel & Hall, LLP.

Non-Marketing Communications

We may contact you for non-marketing purposes, such as:

• Security alerts.
• Account updates.
• Changes to our services.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will delete it immediately or obtain parental consent.

Unsubscribe or Opt-Out

You may opt out of receiving communications from us by emailing law@castelllp.com. To unsubscribe from third-party websites, you must contact them directly.

Links to Other Websites

Our website contains links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

Notice to European Union Users

If you are an EU resident, please note that your information will be transferred to and stored in the United States. By using our website, you consent to this transfer and storage.

Your Rights Under GDPR

As an EU resident, you have the following rights under the General Data Protection Regulation (GDPR):

• The right to be informed: We provide transparency about how we use your data.
• The right of access: You may request access to the data we hold about you.
• The right to rectification: You may correct inaccurate information.
• The right to erasure: You may request deletion of your data.
• The right to restrict processing: You may limit how we use your data.
• The right to data portability: You may request a copy of your data.
• The right to object: You may object to certain uses of your data.

To exercise these rights, contact us at law@castelllp.com.

Security Measures

We take your security seriously. Your information is protected both online and offline through:

• Encryption of sensitive data (e.g., credit card information).
• Secure Socket Layer (SSL) technology for secure communication.
• Restricted access to personal information by authorized personnel only.
• Compliance with industry standards, including TRUSTe and VeriSign.

Acceptance of Terms

By using our website, you accept the terms of this Privacy Policy. If you do not agree, please refrain from using our site. Continued use after updates constitutes acceptance of changes.

How to Contact Us

If you have questions or concerns about this Policy, please contact us at:

• Email: law@castelllp.com
• Phone: 617-716-6464
• Mailing Address:
  Castel & Hall, LLP
  100 Tradecenter, Suite 715
  Woburn, MA 01801

Data Controller for GDPR Compliance:
Ari Castel
ari@castelllp.com
617-716-6464
100 Tradecenter, Suite 715
Woburn, MA 01801